Reference

boz388 dan Kebijakan Privasi untuk Indonesia, Akun, dan Data

We explain how we collect, use, and protect the data tied to your account, your device, and your payment checks, so you know what happens before you open…

Account DataDevice LogsCookie UseLocal Law
boz388 boz388 dan Kebijakan Privasi untuk Indonesia, Akun, dan Data
CONTACT PATHS

How To Reach Us About Data

If you want to check, change, or close a data request, we keep the path simple and direct.

Live Chat Open chat from your account page between 09:00 and 23:00 WIB. We use it for access questions, record checks, and faster handling when you want to change data tied to your profile.
Email Write to [email protected] with your registered email, the request, and one recent login detail. That lets us match the right record before we send a copy or make a correction.
Profile Form Use the form inside your profile for copy requests, correction requests, or deletion requests where law allows. If your issue touches DANA, OVO, GoPay, or QRIS logs, include the reference ID.
DATA AND ACCESS

How We Keep Data Limited

We separate each data use so your record stays clear and limited. Account setup, cookie markers, device logs, and payment references are handled for different reasons, not mixed into one pile.

Account Setup

We keep only the details needed to open and secure your account: name, email, phone, and login history. If you change your password or device, we record that step so access stays traceable.

Cookie Markers

Cookies remember your session state, language choice, and whether you moved between live tables and slot rooms. They do not give another person access to your account, and you can clear them in your browser.

Device Logs

We log device type, browser version, IP region, and sign-in time to help us spot unusual access. That record also helps us explain why a verification step appeared or why a session ended.

Payment References

When you use DANA, OVO, GoPay, or QRIS, we keep the reference ID, amount, and time needed to match the ledger. We do not store more payment detail than the process requires.

Retention Window

We keep records only for as long as needed for account support, dispute handling, and legal duties. After that window closes, we delete or de-identify data where our systems and local law allow.

Change Requests

If you want a copy, correction, or deletion where allowed, send the request from your registered account or email [email protected]. We verify identity before we act, so your record stays protected.

Privacy Questions You Can Ask Us

These questions cover the parts people ask us about most: what we collect, how we use device and cookie data, where payment references fit, and how you can ask for a copy or correction. The same policy applies when you move between your account page, live tables, and slot rooms, and access remains subject to local law where the service is allowed.

We collect the name, email, phone, login time, and device details needed to create and protect your account. If you choose DANA, OVO, GoPay, or QRIS, we also keep the reference data tied to that request.

Cookies help us remember session state, language choice, and the path you took through the lobby. They also help us keep the same account view when you move from your phone browser to a computer.

We store only the payment reference, amount, and time needed to match the ledger and answer account questions. We do not keep more payment detail than the request needs, and we do not expose it to other accounts.

We keep data only as long as needed for account support, dispute handling, and legal duties. When that period ends, we delete or de-identify it where our systems and local law allow.

Yes. Send the request from your registered account or email [email protected], then we verify identity before we act. Where local law allows, you can also ask for deletion of records we no longer need.

Use live chat, the profile form, or email [email protected]. We answer from 09:00 to 23:00 WIB, and we will tell you if a request is restricted by local law.

It applies where our service is available and only where local law permits. If a location is not eligible, we will not provide account access there, and the same data rules still govern any record we already hold.